Thanks for your contribution to the world, Jim! Makes me want to look for Scorched Earth now.

An even simpler explanation is that this story itself was planted by US counterintelligence as part of a plan to discredit Wikileaks.org by using it to publish details of US counterintelligence plans that do not exist.

User analysis, task analysis, and usability testing.

Free MIT course materials and lectures online:
http://ocw.mit.edu/OcwWeb/Electrical-Engineering-and-Computer-Science/index.htm

You can also access Leopard's screen sharing feature from within iChat, if you ever have the need to tweak their computer after it's been set up. I use it to help Mom when solitaire crashes.
http://www.peachpit.com/articles/article.aspx?p=1160240&seqNum=5