Comment Tough love! (Score 1) 606
I mostly feign ignorance, although it's often real. My parents are on Windows, while I've only used OS X and *nix for the past 7 years or so. My husband and I still do major upgrades for them, like moving over their data when they get a new machine, but that's it.
The best part is, because I don't help them, they've had to figure stuff out themselves, and they've gotten pretty good at it. I do get the occasional call, and usually all I have to do is remind them to just keep poking around all the menu options until they find what they want.
It's the main reason I haven't encouraged my parents to get a Mac, because then I wouldn't have an excuse to avoid the tech support. Meanwhile, my husband's parents have a Mac, and he is constantly on the phone helping them out.
Ignorance -- whether feigned or not -- is definitely the way to go.