lack of knowledge on the issue (Score 1)

I think that Metallica's lack of knowledge on how Napster actually works is what is hurting them. Napster doesn't really have a way of preventing anything from being downloaded (as is evident from Wrapster). Sure, they can block all files that say Metallica in them... so what does the user do? Changes the file name to Metalica, or M3tallica, or whatever he chooses. Napster can't do a thing about that due to the inherent limitations of the format. Should Metallica be going after Napster, or perhaps the people who made the MP3 encoders? Or... or... or... the list goes on. They're not only fighting an uphill battle, the hill is basically upside down and they're hanging from the grass