I agree with you. I just want it to be clear that there are ways to incorporate end user devices without significantly increasing IT overhead in most businesses. Some models, particularly hospitals and banks, obviously don't fit well into that category.

I wish I could provide a more cogent response, but it is a work day, the internet ate my response, and I have been fairly ill the last few days. Wah. Excuses.

Be well.

You make a lot of assumptions with your post. I am in charge of the infrastructure for a medium sized medical practice and we fully embrace the BYOD model. We have published guidelines about what is required on the computer (most recent service pack if it's Windows, most recent updates ubiquitously, antivirus software if it's Windows, etc.) and phones have a specific list of operating systems that are supported. Blackberry, Android, iOS in particular. We only support phones that have remote wipe capabilities and we routinely inspect our end user's phones for passwords. While it is obvious that you want to take any safe guards you can to prevent a loss of critical data to unwanted hands (a HIPAA violation is what I'm talking about here), there's not really a good reason to not allow an end user's computer onto your network. You need to take the same precautions as deploying a new image into your environment. Not really that complicated. I'm a little confused by the outright animosity at BYOD. End users are who we are here to support and, as long as we can maintain the proper level of security without significantly increasing the overhead, we should do all we can.

Unfortunately I would need to hire someone to research the cost and benefit for each ticket and prioritize issues based on that research. That's not very cost efficient. The irony is palpable.

Just so I can understand your point better... Is this a concise statement of what you're saying? "We have it worse so your opinions don't matter. Also, I don't like you, so your opinions don't matter. Also, I think a more than 50% of the world feels the same way I do."

Except the metric that shows that Android runs on more phones than iOS. If people hated it, that wouldn't be the case.

That error made for some interesting conversations for quite some time. Thank god it's finally fixed (though I did have to install Cyanogen to get the newest release of Android...)