Comment Re:Firing in US (Score 1) 582
... and this is where the argument for the free market breaks down. That is massively valuable, but a stupid boss won't see that. Pure free market business can work efficiently only with the assumption that people are well informed and make intelligent decisions.
No, this is where the argument for the free market is PROVED. The TSA is a government agency, not a free-market business. The boss isn't paid to do a good job, which would produce satisfied customers and therefore a profit. The boss is paid to keep the next boss up the chain from being embarrassed.
That's why "Jennifer" was fired. She embarrassed the TSA.
If the TSA were a free-market business, it would have acted on "Jennifer's" info, improved itself, and advertised that fact to potential customers.
In the free market, companies with too many "stupid bosses" go out of business, leaving the better ones around to do their jobs. In the government (including TSA), stupid bosses get promoted.