"Sir, we're pissing off a lot of people with our newly implemented bandwith policies.. Perhaps we should shift the blame elsewhere?

We could create some statistics blaming a very small portion of our customers for these policies. This would ensure everybody could say 'Hmm, 5% must not be me. But Bob down the street needs to stop torrenting.'

With this plan, everyone can feel blameless. They will blame their neighbor for using an 'unlimited' plan to fit their needs instead."