Comment Re:The US is not having a "hard time." (Score 2) 611
We take pride in taking customers from TimeWarner and Fairpoint because they can't compete with what we offer. Our biggest limitation is the fact that our footprint is so small. When we think about expanding, we have to weigh how much business we will get. Any new areas we put physical plant in is run with all fiber. Gone are the days of copper backbones and DSL / Cable links. We offer FTTP connections for less than Fairpoint charges for DSL and our customers get 10 times the downstream bandwidth.
You are always going to run into the large providers that don't change because they don't have to. If they lose 10% of their customers in a given area, they are still making more money than they know what to do with. The only way a company will change is by public outcry. If you don't want to pay high prices for low bandwidth, your option is to switch providers (if you can), or drop internet completely, which all of us know is almost impossible in this day and age. Just pray for small start-up ISPs in your area. They will work with you and against TimeWarner. Believe me, we take no greater pride than cutting into TimeWarner's or Fairpoint's market share. While we are no where near theirs, we are steadily increasing while they are steadily decreasing. You have to look at it from the standpoint of return on investment. If a company is only going to profit pennies on the dollar of investment, they aren't going to invest in it. Capitalism is a great thing, but its also a bad thing. As the old saying goes, the rich get richer and the poor get poorer.