Re:Angry Customer (Score 1)

I had figured she'd done the 'ol foot on the power strip trick)

I was discussing with my PhD supervisor how important it was to frequently save & backup my thesis, and he told me that when he was writing his, at the end of a long day writing, he stretched back in satisfaction at his work... and kicked the computer's plug out of the wall.

There's no harder work than having to rewrite something you've already done.