Comment Re:Not "winning back" loyalty, but maybe winning. (Score 2, Informative) 283
I've used Novell products since '91 and can say from experience:
1. Novell's products have always been top notch
2. Novell's support community is great and you won't hear, "Hey, N00B, RTFM"
3. Novell seems to respect their customers and does not force feed them crappy products with forced upgrades every two years
4. Novell has inspired great loyalty among those of us who have used their products over the years. In order to foster this loyalty, a company must produce technically superior products and have a great support ecosystem
1. Novell's products have always been top notch
2. Novell's support community is great and you won't hear, "Hey, N00B, RTFM"
3. Novell seems to respect their customers and does not force feed them crappy products with forced upgrades every two years
4. Novell has inspired great loyalty among those of us who have used their products over the years. In order to foster this loyalty, a company must produce technically superior products and have a great support ecosystem
