harryjohnston alerts us to a story picked up by a few bloggers in the security space. A Russian security research company, Gleg, has discovered a zero-day in the latest version of RealPlayer 11. But they won't reveal details to Real, or to CERT, despite repeated requests. Details are available only to their clients who pay a lot of money for early access to such knowledge. To describe Gleg's business model Daniweb rather cautiously puts forward the word "blackmail." The story was first exposed in Ryan Nariane's Securitywach blog.

BlueSalamander writes "Tim O'Reilly just did an interview with Devin Wenig, the CEO-designate of Reuters. With no great enthusiasm I started to read yet another interview on how the semantic web was going to make everything great for everybody. Wenig made some good points about the end of the latency wars in news and the beginning of the battle for automatically detecting linkages and connections in the news. Smart news, not just fast news. Great stuff — but just more words? Nope — a little searching revealed that Reuters just opened access to their corporate semantic technology crown jewels. For free. For anyone. Their Calais API lets you turn unstructured text into a formal RDF graph in about one second. I ran about 5,000 documents through it and played with a subset of them in RDF-Gravity. The results were impressive overall. Is this the start of the semantic web getting real? When big names and big money start to act, not just talk, it may be time to pay attention. Semantic applications anyone? The foundation appears to be here."

jollyreaper writes "I have a nice new IT job with a non-profit. They are a growing organization and management has realized that they need to bring their way of doing business up to a professional level. Several years back, their IT department was still operated like it was in a home office — fine when you're dealing with three people, not so good when there's over a hundred users. IT got its act together and is now running professionally and efficiently. The rest of the organization is a bit more chaotic and management wants to change that. One of the worst problems is a lack of process documentation. All knowledge is passed down via an oral tradition. Someone gets hit by a bus and that knowledge is lost forevermore. Now I know what I've seen in the past. There's the big-binder-of-crap-no-one-reads method, usually used in conjunction with nobody-updates-this-crap-so-it's-useless-anyway approach. I've been hearing good things about company wikis, and mixed reviews about Sharepoint and its intranet capabilities. And yes, I know that this is all a waste of time if there's no follow-through from management. But assuming that the required support is there, how do you guys do process documentation?"