Comment Product activation (Score 1) 245
The new Xandros 4.0 comes with its own version of "product activation". After installation, on the first-run wizard, users are asked to "activate" the product. To do this, they must go to the Xandros website, enter their serial number, then wait for an activation code to be sent from Xandros which they then punch in. Without this code, certain functionality within the product remains disabled (i.e. Xandros Networks). Because of the highly-customized nature of the code, Xandros Networks is critical to updating the system, using debian sources and apt-get is liable to break something easily.
Users can activate the product up to a certain number of times (I think it's 10) before they are denied activation codes and have to contact Xandros Support to prove they are not a pirate before being granted any more codes.
This past holiday weekend, the Xandros servers were down, meaning activation codes were not being accepted and users were not getting access to updates. Nobody was available at Xandros to contact or provide support.
Users can activate the product up to a certain number of times (I think it's 10) before they are denied activation codes and have to contact Xandros Support to prove they are not a pirate before being granted any more codes.
This past holiday weekend, the Xandros servers were down, meaning activation codes were not being accepted and users were not getting access to updates. Nobody was available at Xandros to contact or provide support.
