Re:Educate your users (Score 1)

You'll often find its actually their secretary..... It often gets sorted when they have a word with you about not being very supportive about why their secretary is always complaining how slow their email access is. Explain the reasons why and its sorted. Well for a few months at least.... Its same for all it rules as well, they seem to think they can ignore the Data Protection Act, password rules and the queue just because they work for someone high up in the organisation. Its even worse when you work at a Hospital and they don't see the logic in fixing a printer in A&E before you go out to fix theirs.