Re:Real world vs. fanboy fantasies (Score 3, Informative)

Hi all, I'm the teacher that runs the lab at Liholiho Elementary, so I guess you could call me the horse's mouth. We're not talking about enterprise level business here, we're talking about a school that must fundraise for a tech budget. I know nothing about the TCO studies you're referring to. I just know what has happened here. With the help of our fantastic Hawaii LUG (HOSEF) and the great folks on the K12OSN email list, we have spent zero, that's $0.00 on support for the year that we've been using K12LTSP. I'm not saying we'll never need paid tech support, I'm just reporting what is fact (not marketing fluff). The great part about being a part of the OSS community is the willingness of people across the globe to help you for free, out of the goodness of their hearts, or their passion for the cause. I wonder if the same would be true from the "M$ community?" It seems like the bulk of the M$ support community is motivated by billable hours. P. Nakashima pnakashi -at- k12.hi.us Computer Teacher Liholiho Elementary School