Comment Verizon (Score 1) 311
Verizonwireless and verizon telco are actually 2 diferent things. They are also ran seperately. So wireless service has nothing to do with their DSL service. From experience at working tech support for verizon DSL. They do not want to fix problems, everyone there is clueless. There is really no purpose for them to have support except to make customers feel better when they sign up for the service. supervisors do not want to fix issues because they have no idea what to do. It would not do anyone any good to complain even to a supervisor there. It was the most un productive support job that I have ever had. Their goal there is to get you off of the phone as quickly as possible, regardless if your problem is fixed or not.
