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Comment Re:Oh come on now, that's just dumb. (Score 1) 90

I'm going to disagree—I'm really impressed with HMRC's technology. Their website is extremely well laid out and as well explained as any complex system can be. Their login system is 2FA with SMS messages (not perfect, but it's better than most things and it works). Every interaction I've ever needed has been possible online. It all works pretty well online (and that's rapidly becoming the case for the UK government as a whole).

HMRC's website is better than the website for my mobile phone and utility companies, that's certain. This latest problem is indeed a problem, but they're generally good with technology.

Comment Aiming at the wrong problem. (Score 1) 41

Improving haptic feedback is a good idea, as the current attempts simply don't feel realistic. However, doctors feeling tumours? Why? That's a sophisticated audience; people who have trained, through qualifications and experience, to understand tumours through imaging. Yes, scrolling through a CT scan with a mouse wheel isn't realistic, but they've learnt to accommodate.

On the other hand, the masses using touchscreen, that's an open market. Maybe it's a worthwhile one, maybe it's not. But that's the market to try. Otherwise it's like selling finger-friendly guitars. The professionals have adapted their fingers to the current steel--calluses and all. It's the beginners you want to target.

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