Comment Sony Makes it Easy (Score 1) 688
I recently bought a used Sony Vaio, which had a broken latch. I called tech support, they transfered me to parts. Parts told me I needed a new bezel. So I ordered factory restore CD's ($20), a new Bezel ($50), and a service manual ($20). No problem. I found other place online that sold parts for Vaio's, but Sony's parts department was surprisingly the same price as everywhere else.