Comment We're listening (Score 3, Insightful) 329
In regards to Microsoft operating as a cluster of separate companies: I have worked in large companies before, and I believe that MS does better than average at working cohesively toward common goals. This is an incredibly hard thing to achieve in such a large organization and it's something we continually strive to improve.
Having said that, I believe it is important to allow our engineers some freedom to take slightly differernt approaches to the problems that they're working on - this encourages innovation. The down-side of this is that some products may not integrate as smoothly as others in the early stages, but seamless integration will come as the products mature. There are heaps of great examples of this - Messenger, DirectX, PowerPoint, PnP, Xbox, Media Center, IE... all of these technologies innovated in a way that may have seemed orthogonal to our other products, and didn't integrate terribly well in the early stages. As these products have matured, they have become more seamless and work better with other technologies.
Bureaucracy? I have heard this comment before, but, to be honest, I don't see it. Microsoft has much less red tape than other companies I have worked for. That's one of the things I love about working here as an engineer - we just do our job and build cool stuff. It's almost like the rest of the company just exists to make that easier.
I know that most of the people who have read this far are thinking "Holy Cow! Check out the Micro$oft fanboy! The PR department has him trained!". I'm the first to admit that we're not perfect - in fact we're a long way from it. But we're self-critical and we're always trying to improve.
Keep the feeback coming. We're listening.