Comment Re:Great concept. Terrible player. (Score 2, Informative) 286
Actually I would even disagree with this post. When I emailed DI about the problems I had with my device, I was shuffled around to a number of different departments with little attempt at a proper fix. Eventually I got tired of running up minutes on my cell phone and decided to bag the whole thing and go with the (wince) iPod.
Thank goodness I ordered through their website and got the 30-day moneyback guarantee. I would absolutely recommend this to ANYone buying a Neuros. Getting it from a cheapy store could mean you're stuck with a $300 link to Neuros' Customer Service department with no other options.
Upon returning my Neuros, I had to wait for nearly five weeks for the credit to be posted to my card. At this point, I was calling them semi-daily trying to get the matter closed. Frankly, I was very displeased with the whole affair.
Thank goodness I ordered through their website and got the 30-day moneyback guarantee. I would absolutely recommend this to ANYone buying a Neuros. Getting it from a cheapy store could mean you're stuck with a $300 link to Neuros' Customer Service department with no other options.
Upon returning my Neuros, I had to wait for nearly five weeks for the credit to be posted to my card. At this point, I was calling them semi-daily trying to get the matter closed. Frankly, I was very displeased with the whole affair.
