Comment PHPNuke/MySQL Help Desk (Score 1) 154
A PHPNuke Implementation (Sourceforge.net)
I'm currently developing something along those lines for PHPNuke.
Check it out, it organizes by technician, priority, date, etc.. A few modifications might be possible that would allow NON-tech users to submit tickets, although they will be present in future versions...
I'm currently looking for people to help with development, as well... any takers?