Comment Service is Key (Score 1) 379
I have to give props to dell's 4 hours response the last two times I have
needed to use it I got my parts with in 2 hours and I live East of Egypt. Having
said that dell's regular support blows chunks. I have customers that pay us to
call them. Most of the home customers that have had dealt with them are past fed
up by their regular support.
For part pc parts or just something I need I have had great luck with
pcconnection.com my sales guy is great. Mike is very responsive and always
willing to help me out of a jam. When they ship stuff ground I often get it the
next day. I could not ask for better service.