All about mindshare (Score 1)

What skype has shown is that users think of voice and IM as two different things. I had been using IM for years until someone told me "hey, let me call you for free on your computer, download skype". And yes I had tried the VOIP option on MSN Messenger and Yahoo IM, but as an afterthought. Skype is replacing my phone, it's not enhancing my IM. It's a different place in mindshare.