Comment Give product back and dispute charges (Score 1) 788
I have a better way to handle this problem when it happens with Circuit City (or other store):
When asked to show receipt:
1. Refuse.
2. If pressed, hand them the bag, but not receipt.
3. Pull out cell phone. Call your credit card company and dispute the charges from Circuit City.
4. Circuit City will be hit with extra credit card charges.
a. Charge for post-auth/sale transaction on credit card.
b. Charge for dispute.
c. The lost time working with you.
5. They can always contest your disput since they have a credit card swipe and signature. But you can just rebut with you never received your product. I would keep the receipt just in case.
When asked to show receipt:
1. Refuse.
2. If pressed, hand them the bag, but not receipt.
3. Pull out cell phone. Call your credit card company and dispute the charges from Circuit City.
4. Circuit City will be hit with extra credit card charges.
a. Charge for post-auth/sale transaction on credit card.
b. Charge for dispute.
c. The lost time working with you.
5. They can always contest your disput since they have a credit card swipe and signature. But you can just rebut with you never received your product. I would keep the receipt just in case.
