My wife is an emergency physician, so I have seen how Abridge tends to be used.
Previously, doctors would come home after a 12 hour shift and have to write notes on dozens of patients. Even if the care they provided was perfectly suitable, it was easy to forget to document certain things because they were tired and all the patients start to blend together. This could lead doctors who saw the patient later being confused as to why certain decisions were made.
Now they have a little device that listens to their conversations, and pre-populates parts of their notes. The AI is not making any medical decisions, and the doctors still have to read through the entire note to fill in details before they submit it.
I am not much of a proponent of AI in general, but I'd have no problem with my doctors using this. Nevertheless, in her hospital they have been all been instructed to ask the patient for permission when they walk in the room (the same way they ask if a medical student can observe the interaction). A small minority say no, and the doctor turns the device off and does the note old style for that patient (which is really not that big a deal). I'd be very surprised if Sutter didn't similarly instruct their doctors, but I assume that some people got cavalier and forgot to ask.