It sounds like a troll, it tastes like a troll, but (I guess) this is not a troll !

> i like to be able to use word as an editor,

Mail should be plain ASCII in most cases (You don't know if the receiver of the email can read HTML mails)

> when you answered the e-mail it worked like MAC the answer was at the bottom so you had to scroll down to read the answer,,,very very annoying.

Standard netiquette is "below", that is why the default is below.
If you want the reply "above", set your cursor above or in the middle and type ! :P