Comment Re:So what's the problem? (Score 1) 246
The difference is that Red Hat never promised that Applix and Metro-X would be available to everyone. It was clearly stated that these were commercial products. Mandrake stated quite clearly that SO would be available to *all* club members, and they are reneging on that promise.
It's not a question of whether people who forked over $5 should have expected this turn of events. The point is that Mandrake offered them a deal in exchange for their money, Mandrake took their cash, and *then* backed out. This is just a shitty way to do business. (Especially after Mandrake went crying to their user base not a month ago asking for corporate welfare -- sorry, I meant "donations" -- just to stay afloat.)
I agree that in practical terms this isn't all that big a deal, but it's still a lousy way to treat loyal customers.
Whatever happened to the credo "underpromise, overdeliver"?
It's not a question of whether people who forked over $5 should have expected this turn of events. The point is that Mandrake offered them a deal in exchange for their money, Mandrake took their cash, and *then* backed out. This is just a shitty way to do business. (Especially after Mandrake went crying to their user base not a month ago asking for corporate welfare -- sorry, I meant "donations" -- just to stay afloat.)
I agree that in practical terms this isn't all that big a deal, but it's still a lousy way to treat loyal customers.
Whatever happened to the credo "underpromise, overdeliver"?
