Comment Re:Constructive responses anyone? (Score 2) 70
Exactly this.
The job the Element team is doing is absolutely awesome.
If you consider it's open-source, they are 10-20 developers compared to the size of Microsoft, and that most their users are free-loaders (myself included), it's absolutely insane they manage to get a product this good. Plus they develop an open protocol and ecosystem at the same time.
Yes, end-to-end encryption is a bit rough on the edges, but the product really rocks, and the overall open design is what any messaging app should have been from the start.
And Matt is 100% right, people don't like change.
I can relate, I'm in the same position. I build WorkAdventure, an open-sourcish european virtual office app. We are constantly compared to Gather, the closed-source American competitor that raised $$$. Lately, some users complained that the "Wizz" function was missing. It's here, it's just called "Invite". But they still complained we should call it "Wizz". Damn it! It's the same f... feature! Get use to it! Reluctance to change is really hard to overcome.