Domain transfers are the easiest thing to do (Score 1)

After wrestling with NSI for three weeks trying to get some host records changed, I went around them by creating a new ns host with dotster and moving all of my domains to it. I was so impressed that I switched my NSI-registered domain immediately after. Transferring the domain was orders of magnitude easier than changing a host record or even resetting my password (fax you a signed form that you never emailed me?). For a tiny fee I switched it to dotster without ever speaking to a human (thank god, since three NSI reps told me three different things on every issue I asked about) and actually extended the life of my registration for a cheaper amount.

My company uses Verisign for credit card payments and that department is just as unhelpful. We push $80,000 through them every day and they treat us like they are doing us a favor each time they answer the phone. This is a company that needs a serious attitude adjustment (not to mention a technological overhaul) that can only be prompted by a boycott.