Re:Not surprised by Videotron (Score 1)

I have to agree with you. I was, for 3 years, a Videotron subscriber, and I have to say that it was a miracle they were in business. They have absolutely the worst service levels I've ever encountered, and they are such a non-customer focused organization that it's not surprising at all that they're going to give in and try to save some face within their own special circles.