Comment Primers and Take Home CDs (Score 1) 682
There are some things you might consider when doing a migration. First, create some sort of printed primer that they can read on their spare time. In this document, you can explain some of the common Windows features they're used to and their new equivalents. Along with this, provide at least one machine (maybe even a lab) where they can come and get familiarized with the new environment. This gives users the chance to come and play with some of the things they're learning from their new primer.
Second of all, and this one is a little more far-fetched, you could provide copies of the OS, etc for them to take home. All you're out here is the cost of a couple of spools of CDs (depending on how many people you're supporting of course). The more curious users will take this opportunity to learn their new system. Some, of course, will not care. But, if you follow the above instructions, these people will have a lab they can go to to try things out if they get curious without having to go through an entire install, which can be intimidating. Those that do choose to go through the install, though, will be way ahead of the game since they have a more thorough understanding of what they're going to be dealing with.
Second of all, and this one is a little more far-fetched, you could provide copies of the OS, etc for them to take home. All you're out here is the cost of a couple of spools of CDs (depending on how many people you're supporting of course). The more curious users will take this opportunity to learn their new system. Some, of course, will not care. But, if you follow the above instructions, these people will have a lab they can go to to try things out if they get curious without having to go through an entire install, which can be intimidating. Those that do choose to go through the install, though, will be way ahead of the game since they have a more thorough understanding of what they're going to be dealing with.