Comment Call center as a career? (Score 3, Interesting) 147
I've never met anybody or seen such a person on TV or anywhere else, who wanted to grow up and work in a call center. This is exactly where AI should make a positive impact. But we all know it won't happen. There's no indication that AI call centers bots are getting anywhere near intelligent or even particularly useful. We're still whacking away at the zero and screaming "I want to talk to a human".