Google doesn't care about you, you're the exception to their statistics. I'm the exception to some of their other statistics, and they don't care about me either. For example, I actually used the '+' to indicate in Google Search that I want a particular term to actually appear in the results. They say you can use double quotes, but (a) that isn't as convenient, and (b) double quotes mean something else, particularly when used to group words into a phrase.
You can also see Google's (non-)response to users in forums when the users complained about changes to Google News and Google Maps. The company simply ignored the users, even though the outcry was quite vociferous.
Of course Google isn't alone in this. Microsoft Office's obligatory use of the Ribbon made some of us mad, and they just ignored us. (Unlike LibreOffice, which recently added a ribbon, but kept the menus--which are actually the reason I use LO instead of MsOffice at home.) And Adobe has introduced the worst UI I've ever seen in their recent versions of Acrobat. Only when the outcry becomes tumultuous do these companies seem to listen--the reversion of Windows10 to something more like (if still not as good as) the Windows7 interface is a rare example.