Re:FUD and loathing in Las Vegas. (Score 1)

Then you should have your ass hauled before a judge every goddamned time someone cones in with an opened piece of software....

Sadly, I agree. I was just quoting Target's policy ... never said I agree with it. However, I think the blame lies with the software companies, not the retailers. They're the ones (along with the RIAA/MPAA) demanding that retailers not accept returns on opened items.

Theoretically, you could take it home, copy it, and return it. Don't you know, you're already a criminal in their eyes. And we, as the retailer, could be criminally liable for what you, as a consumer, might do.

As a consumer, you're in a Catch 22. Even if you don't agree with the EULA, you can't bring it back. I can't believe that the EULA in question in this case specifically states that you should bring the item back to the retailer.

So you open those new ones when you sell them to the customer? If not then your policy apparently is "if you want to return it, damage the product and get a replacement. Then don't open that one and return it for a refund later." Seems reasonable... :\

Yes, we do open the replacements. Gotta love it.