Switching w/o Permission... (Score 1)

similar to long distance companies switching users w/o permission, one of our company phones (at&t) is mysteriously reporting (when you call it) that "this nextel # is not active"... nextel has no record of the # and can't help, though they've confirmed the recorded msg is theirs. at&t has no record of it being switched and says it's common to have #s being switched w/o them knowing or confirming that the owner really wants them switched. Still, they can't help us either, so now the phone makes outgoing calls, but won't accept incoming calls. I guess we just won't pay the bill if they can't decide who's providing the service.