Re:Looks like a bit of both ... (Score 1)

I tried the 888 number on Thursday and Friday. After waiting on hold for an hour I hung up. I then called the customer care number (not the tech support number) on my own nickel and was able to speak to someone right away. I had my order confirmed (I had done a phone order on 9/28) and was told my Visor would ship within 10 - 15 days. They did have the correct information. Marc