From my original post:
It's funny - if one person claims to have these problems, no matter how well documented, many don't believe him.
The point I was trying to make was that, despite significant evidence, a few people still don't believe him (note in my original post I said "several," not many or most). By the logic of "I have twenty friends whose consoles have never failed, therefore his could not have, either," I could just as easily say, "I have twenty friends who have never murdered someone, therefore the accused never could have, either." I was commenting more on the notion that some people are relying on mathematical probability derived from insufficient calculable data versus emperical data and verifiable evidence.
To believe a claim, no matter how unlikely, if there is sufficient evidence, is not gullibility, but if I refuse to at least lend it credence based on the proof, replying that it is a statistical nigh-impossibility, then I would just be plain stupid.