Re:Apple Warranty [WAS:Go Dell] (Score 1)

As per a recent conversation with Apple tech support, and later semi-confirmed on MacFixIt, the "return all laptops to depot for repair" policy has ended. AASP's are allowed to repair laptops in house, assuming they can get the parts necessary to repair them.

However... Apple said that repairing laptops is at the AASP's discretion. If they don't want to - they don't have to. At which point, back to Apple for a week to two weeks it goes.

I'll be finding out first hand, soon - my Titanium PowerBook G4 has developed cracks in the plastic - so off it goes to get repaired. Luckily - still under warranty. If the warranty covers it, which it should.