My wife bought a Wave IV Soundtouch with a 30-day return policy - the only good policy they have and the one we exercised.
Want to set the thing up and use the features you paid for like Internet radio? You have to use the app. The first thing the app requires to even start setup is access to your location. WTF? Then there is their so-called "privacy" policy (which is currently so private that they have broken links on their site so you can't even find it now) that allows them to track your listening (which could even include AM, FM, CD, etc), combine it with other info and sell or use it for marketing purposes.
In the words of my sound engineer friend: BOSE stands for Bring Other Sound Equipment.