Comment Re:This. All of this. (Score 1) 272
Buttons and UI design and components have a cost. Companies making tens of thousands of an item are after savings in the order of pennies per item if they can get them. The number of features is a selling point, but putting more physical buttons onto a device has a cost. So companies want to export some of the UI to a smartphone app where possible. It's much cheaper for them.
It's also cheaper to be able to do an over the air firmware update than to handle the costs of support services during the warranty period.
Not saying any of it is right or perfect, but the current situation isn't inexplicable.