Journal Journal: Just What is Apple Support?
So, after reading so much recently about the dreaded backlight problem on Apple's iBooks, my own iBook started flaking out. First the display failed to come on when I opened up the computer, then it intermittently failed when I booted, and finally it just gave up the ghost and quit working altogether. So I called Apple support to see about getting it fixed. I bought the laptop in May 2003, so am still within my one year wa