On May 4th, 2012 I filled out an online form for a Sony Vaio lithium-ion battery recall mandated by the US Consumer Product Safety Commission. When the battery wasn't delivered within 4 months, I was given an "Incident Reference # 120819-000860" and a "Category Level 1: Order Status - Undelivered Order". Over the years, I emailed & called Sony periodically, using this reference # and was always told some excuse, given a courteous apology, and nothing happened. In April of this year I contacted the CPSC Office of Compliance and filed an official report of non-compliance. On April 25th I was assigned a new "Event # E59924916" and given a promise the battery would arrive in "30-45 days". When the 45th day arrived, I wrote Sony that I was going back to the CPSC to report the non-compliance. I was given an excuse that was non-truth, the excuse was that a new regulation required Sony to ship lithium-ion batteries by boat on the ocean. In reality the new regulation only limited shipment as "cargo" within the "cargo hold" of "passenger aircraft", but placed no regulation upon "cargo aircraft". So today I'm sitting at my computer reading Slashdot, and start this comment rant about my experience, when I notice a new email from Sony. It says, "We apologize any inconvenience this has caused you. I just wanted to inform you that the tracking information for the battery is now available please, see below for the tracking number and the link to the to the FedEx delivery website. The battery is expected to arrive today by 8p. Tracking number: 582295384066. I click the link, and it says "Delivered. Left at front door". I walk to my front door, and now I'm sitting at my computer holding my new Vaio battery in my hand, exactly 4 years, 1 month, 13 days later. God made the world in 7 days. Sony took 1,505 days to comply with a CPSC Vaio battery recall. Miracles do happen. Slashdot's a miracle worker.