Comment Re:Didn't know? (Score 1) 279
Your point seemed to be that:
a) the home office should have known
b) it was surprising that a regional area would make a change in process without HO knowledge
My point is:
a) the Home office of any sizable organization rarely, if ever, has complete knowledge of the operational details of any given business unit
b) every organization's outlying (IOW: non-home office) branches makes changes to process without HO knowledge or approval and that those changes are often not based on any actual business need but based on optimizing performance against whatever metrics the business unit is judged against.
The MickyD's example is valid because the mission of an organization is largely irrelevant to generalized organizational behavior and my hypothesis is that the behavior in the SFO TSA office was not mission oriented (as evidenced by the Home Office response) but merely normal organizational behavior.
Our points are different in that your reaction to this seems to be one of surprise and outrage and in my mind this is normal, not terribly surprising organizational behavior.
a) the home office should have known
b) it was surprising that a regional area would make a change in process without HO knowledge
My point is:
a) the Home office of any sizable organization rarely, if ever, has complete knowledge of the operational details of any given business unit
b) every organization's outlying (IOW: non-home office) branches makes changes to process without HO knowledge or approval and that those changes are often not based on any actual business need but based on optimizing performance against whatever metrics the business unit is judged against.
The MickyD's example is valid because the mission of an organization is largely irrelevant to generalized organizational behavior and my hypothesis is that the behavior in the SFO TSA office was not mission oriented (as evidenced by the Home Office response) but merely normal organizational behavior.
Our points are different in that your reaction to this seems to be one of surprise and outrage and in my mind this is normal, not terribly surprising organizational behavior.
