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Comment different experiences (Score 1) 121

Around a month ago I decided to take the steps and sign up for adsl access through Speakeasy.net. I had herd and read in reviews that Speakeasy.net was a great service provider, and number one in technical support. Not to mention the fact they were giving me a xbox with two games, as part of the "deal." Now let me tell you what exactly this "deal" includes. Speakeasy.net offers access _only_ through certain providers. This is common knowledge as to be a part of a network you have to have access to it. Little did the flashy sales rep tell me but, I needed to have local phone service through hellsouth, not at&t. No big deal with a simple call to that special person I like to call, "314." (um figure it out, can we say phone extension?) Got me _unlimited_ dial up access until my local service was switched over to hellsouth, woo! So the other day I was surfing around for a little bit, since it is my school break, and got disconnected. No big deal right? I once again try to connect to my _unlimited_ dial up service, and get the lovely error message, "access denied; your account/password is not accepted on this network." Calling up the number one rated technical support, the nice women was kind enough to inform me of the 150 hour limit placed on Speakeasy.net's _unlimited_ dial up access plan. So I was kind enough to inform her that in no were does it state that within Speakeasy.net's terms of service agreement. Her realizing this made myself be granted true _unlimited_ access, right? Wrong, I was simply granted another 150 stay within the regular _unlimited_ agreement. Needles to say I was curious in looking up _business_ class dsl service through Covad(Speakeasy.net's provider). Turns out it is $50 less a month then Speakeasy.net's access plan, along with it being a business class dsl agreement there are fewer restrictions and more standard features. O yea, did I happen to mention even better, more knowledgeable technical support seeing you are under a _business_ class service? So for all who think Speakeasy.net is a wonderful place were us geeks can live happy ever after, I offer you my involvement with such a "wonderful" company. (note: just so my fellow geeks don't think I am lying out of my ass, here is Speakeasy.net's terms of service agreement, regarding dial up access. "Your Speakeasy dialup service is restricted to one simultaneous connection per unique Speakeasy username. Dialup services must remain in an active state without the aid of an automatic connection refreshing program/device for the duration of the session. Unlimited service does not provide a dedicated connection. We reserve the right to disconnect, suspend, cap, or change connection requirements based on the abuse or misuse of your dialup connection." In comment to that agreement, "How do they know I am not a insomniac who likes to look at pr0n 24/7?"

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