6. If it's free, how does Google make money off Google Health?
Much like other Google products we offer, Google Health is free to anyone who uses it. There are no ads in Google Health. Our primary focus is providing a good user experience and meeting our users' needs.
I've heard enough. I don't know what their long-term plan for monetizing Google Health is, and I don't really care now. I don't trust Google enough to consider even for a second entrusting my health care information to them (and I say this as someone who has thought very highly of the company since the beginning). And their weasly answer to the obvious question above, I think, justifies my mistrust.
Every for-profit company's primary focus is - making a profit. There's nothing whatsoever wrong with this, and the ideal situation arises when "providing a good user experience and meeting [...] users' needs" is aligned with the profit motive.
So why they can't be honest about their motivations in undertaking an expensive, large-scale project like this -- whatever those motivations are -- instead of trying to make us believe that they're doing it "out of the goodness of their hearts?" All their mealy-mouthedness accomplishes is to raise the suspicion that they've got something nasty up their sleeves. And that ensures that many users, including me, will never entrust their most private of private data to Google.