Comment Misleading (Score 2) 106
The most annoying thing about Amazon is when you search for a specific part number, or product SKU, and instead of saying "We don't carry this, here are some alternatives." or "We're out of stock, but these might fit the bill." They just feedyou results, many of which are irrelevant. If your patient enough, you might eventually find what you were looking for only to realize the above. It just shows how much they value your time.
Instead of being upfront, and honest, they figure if they show you enough results, even if they have nothing to do with what you wanted, that some % of time, some % of people will end up buying something else. It's also why their search results never seem to come to an end.
It's burned me a couple of times in the past, when I was rushing, and thouht my search was specific enough, but didn't realize the ignored the "XL" and bought a "S/M" instead, or something like that.
The only bright side, is that if you spend enough time clicking around they're website, you can find the return link (they make it harder to find every time I need it), and usually take back the crap they sent me by mistake. Makes me wonder whether the good will they're losing + the money in returns they're spending, makes it worth that % of people who buy stuff they didn't initially intend.
As for me, I've stopped shopping on Amazon. Fortuntely, I know a few sites that will let me setup keywords and they'll let me know if Amazon has a good deal. But otherwise I've started looking else where for things.
IMO, the much bigger issue is all the crap peddled by fli-by-night vendors, many from China, selling products that don't function as advertised. Like the waterproof earbuds that are IPX76, but stop worked the moment they get wet.
Or the USB cables thta don't work at all (b/c the device+oem charger realize the resitance isn't to spec for the cable, and is crap), or stop working within days. I'm starting to think these products are built last just longer than the 30 day return window, often enough (but not always), to avoid costs/issues/negative feedback. Meanwhile they manipulate the Amazon rating/review system with inentives, so people post postiie reviews within days of getting something, and then never follow up when it fails.It's a serious issue. I've had USB-C cables, charging bricks, and power strips all catch fire. Fortuntely the only one I know of to generate an open flame, I was present for, and extinguished. So usually it's just scorch marks and more e-waste.
Amazon, officially says it isn't responsible for what third parties sell on it's website, even if they handle full fillment. Which is just exploiting the fact that there is no legal statue, or case law to the contrary. And that they suspend/disable vendors they catch cheating/defrauding. But the fact is that only happens when the media points a light on something/someone. They don't actively try to stogle op it because they have no incentive to. On the contrary, they make money off the fraud. And they've made it so easy for foreigners to setup fly-by-night operations by handling the logistics, that when one name/brand is shut down, they simply switch to another one.There is an endless supply discontinued products on Amazon where the reviews eventually tanked, or the vendor got kicked off because enough people with enough influence complained, only to find the EXACT SAME PRODUCT being sold under a different brand. It's annoying. And the sad thing is, if these prdocts are going through Amazon's wharehouses already, it wouldn't be that hard to pull a unit from the first shipment, and verify the claims on the product page, plus a spot check of random unit every 1k-10-100K units sold.
P.S. Google search has gotten pretty bad as of late too. I can enter sha hashes for well known ISOs, and get 0 results. But if I search for "is tv show X being renewed for another season" I'll get 100k pages of useless results, with perhaps 1-2 of them being anything definitive/interesting to say. And Gooogle shopping/images are just as bad. I've had to find workarounds quite as of late. Hopefully this opens the door for another company to take over the search game, the same way Google did with AltaVista, and they did with Yahoo (I know Y! was a searchable directory so not the same). Yes, I've tried DDG/Bing/StarPage and a few more. And they either repackage the same crappy results or can't find the valueable result buried in haystack that I need.
Rant complete. Back to work.