Comment Charter does it too.. (Score 1) 287
Charter does this too.. It's standard practice lately for cable providers. It makes them look better and it helps out the end user by allowing them to "burst" small amounts of data (like websites). This is a function of traffic shaping, I dont see any harm in it.
Just test your connection speed with real world application instead of these speedtest sites. You will get a lot better picture of how fast and "stable" your clients connection is if you download a 100mb file from an ftp site and then put it back up there. You will be able to see how much jitter they have in their connection and work out an average speed.