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Cellphones

Canadians File Class Actions Over Incoming SMS Fees 292

dontmakemethink writes "CTV reports that over the last couple of weeks class-action lawsuits have been filed against two major Canadian cellular service providers, Bell and Telus, for imposing fees on incoming text messages. While there has been very vocal opposition to the introduction of the fees, those who cannot change providers due to binding contracts feel the situation is actionable in court. Some of those not bound by contract, such as myself, have given their service provider notice that they will charge the provider for having to contact them to have charges reversed for unsolicited texts. Because service providers are aware of the volume of unsolicited texts, we feel they are liable for the inconvenience to their clients for preventing spam charges, and more importantly under no circumstances should service providers profit from spam. We also feel that requiring us to buy text bundles to avoid the inconvenience of reversing spam charges constitutes extortion. They can charge me for texts when they stop the spam."
Microsoft

Microsoft's Annual Report Reveals OSS Mistakes 348

mjasay writes "Microsoft's most recent annual report suggests that the company is increasingly coming to grips with open source, yet also seems determined to perpetuate myths about open source that poorly serve it and its shareholders. Microsoft CEO Steve Ballmer has suggested before that 'free software means no free soda' for Microsoft employees; but this is perhaps the first time that Microsoft has managed to enshrine its ignorance in a public document. In the annual report, Microsoft makes two primary false claims about open source: 1) Open source companies don't invest in research and development and instead largely free-ride on Microsoft's patents and copyrights; and 2) Open source projects don't innovate and instead mimic Microsoft's products. Perhaps Microsoft has forgotten its own 'innovative' past copying of markets and technologies created by Apple and others. But at least Microsoft gets one thing right: 'To the extent open source software gains increasing market acceptance, our sales, revenue and operating margins may decline.'"
Yahoo!

Yahoo Blocks Venerable Email List Over False Positives 358

RomulusNR writes "Yahoo has stopped delivering This Is True, Randy Cassingham's 14-year-old mailing list, because too many Yahoo readers have mistakenly or carelessly flagged it as spam. Yahoo readers make up over 10% of True's readership, slashing the ad revenue that keeps it going. And Yahoo doesn't negotiate with spammers. As Randy describes it: 'The yahoos... ask to be put on True's distribution, then confirm that request, and... then click the "This is Spam" button when they don't recognize the mailing or simply don't want it anymore. Yes, those yahoos have screwed thousands upon thousands of others who really do want my newsletter. Too bad: Yahoo is listening to the yahoos instead: they're blocking it. To them, we're "spammers" and no protestations from "spammers" count.' The irony is that This is True is one of the first profitable mailing lists, predating Yahoo! Mail by almost three years."
Privacy

FBI Seizes Library Computers Without Warrant 483

An anonymous reader writes "Two FBI agents walked into a public library in Maryland, without a warrant, and walked out with two computers. The library director agreed to release the machines to these smooth-talking feds. According to the article, the director of Frederick County Public Libraries indicated that this was the third time in his 10 years there that the FBI had requested records, but the first time they had come without a court order. The director seemed to indicate no regrets, stating 'It was a decision I made on my experience and the information given to me.' He further justified his actions, noting that the agents indicated specific computers they needed (of the several dozen in the library) and further that they 'had an awful lot of information.'" The library director speculated whether the raid may have involved the Bruce Ivins / anthrax case, musing "Obviously it coincided with the events everyone is talking about," but he said the agents hadn't mentioned it.
GUI

How To Fix the Poor Usability of Free Software 690

flosofl writes "Matthew Paul Thomas has an entry on his blog called Why Free Software Has Poor Usability, And How To Improve It. While this advice is helpful and may indeed lead to improvements in many open source programs, the guidelines may be much more difficult for smaller projects. From the entry, 'Free Software has a long and healthy tradition of "show me the code." But when someone points out a usability issue, this tradition turns into "patches welcome," which is unhelpful since most designers aren't programmers. And it's not obvious how else usability specialists should help out.'" Thomas has been developing the ideas in this essay for years. The critique is comprehensive, listing 15 challenges in the way software projects, and in particular free software projects, are structured, with suggestions for improving each one.
Privacy

Is Hushmail Still Safe? 264

Ringo Kamens writes to ask if the use of Hushmail can still be considered a secure method of communication: "For a long time, Hushmail was considered a very secure email provider until an affidavit (PDF) from a DEA agent in 2007 showed that they had handed over 12 CDs of possibly decrypted data to law enforcement. Now, Cryptome has posted that the Hushmail encryption program is no longer the same program for which Hushmail releases their source. Is Hushmail even safe to use anymore?"

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