Here's the deal, guys. We're not trying to be disingenuous. But we also have finite resources, which means we have to be very careful about what we bite off in the support department. Here at the ranch, we have this funny belief that officially supporting a game means we *actually* have to care about it. That means that we have to treat our customers' questions about that game with some amount of due diligence, stoke up developers to fix bugs on it, etc. Sadly, there aren't enough support engineers on the planet to answer every 13-year old kid's questions about why this one particular sprite in Foozlewars Xtreme 10 doesn't quite render correctly on alternate Sundays under CrossOver. If we officially supported every game we ran, we'd have to put guns against our temples. And that wouldn't be good for Wine development as a whole, now would it? So, mostly, we only officially support the "big hitters" out there, the hot titles, because let's face it, for every World of Warcraft and Team Fortress 2 there's about a buhzillion other titles that *may* run, but only have about 14 passionate players. This, in turn, means that "officially supporting" Foozlewars Xtreme 10 doesn't drive all that much revenue to my bottom line, whereas supporting WoW and TF2 sure as hell *does*. And the bottom line about the bottom line is that the more ca$h there is *under* the bottom line, the faster Wine gets better. But right now, today, while we'd love to support everything, we simply don't have the resources to do it. We thank our customers profusely for giving us the resources we *do* have--your patronage has directly improved Wine.
-jon parshall-
COO
www.codeweavers.com
