Article leaves some important things out (Score 2, Interesting)

We tried VoIP from Verizon in November 2004. One important thing that the article failed to mention is that you still have to maintain a regular analog line (and the associated cost of that line) if you have certain services (such as Direct TV) that use an analog line. We decided it was worth the price anyway, so we gave it a try. But we ultimately had to switch back. The VoIP translator provided by Verizon was supposed to grab a random IP when in use, but it always seemed to grab the IP of our webserver (hosted on the same network). We couldn't figure out why this was happening and no one at Verizon could help either. So we cancelled it and went back to the analog line. Interestingly, Verizon didn't want any of the equipment back: apparently once you configure it, it's worthless to them. (?)