Can you find the O N / O F F switch? (Score 0)

End users shouldn't have to know the difference between DDR and SDRAM or RIMMS or ... why? Because they are END users. Last time I checked most people who drive cars don't know how to replace the bearings on their tranmount front wheel drive driveshaft. Drivers are END users. Most of my 19 year career in educational technology can be summed up with one mantra. "There is no such thing as a stupid question, only a stupid answer!" Besides any good technical support person, or script, should allow the user to reveal what 'stupid' thing they have done with out embarrassing them.