Lol. Thatâ(TM)s fairly accurate. Iâ(TM)m the one named in the article. Trust me I can tell you so much about the Samsung customer service team and the product experts. Anyway yep. Want some headphones for your broken ice maker.

The thing is in the beginning it was a good gig. The issue is now that itâ(TM)s mainly customer service which we are not paid for.

Actually this is incorrect. Iâ(TM)m Jennifer Larson. I can tell you that the Samsung product experts using the ibbu/ iAdvize platform are only paid 1.5% commission there is no base pay or hourly pay. Only the commission after any discounts, trades etc are subtracted from the sale price.